Legal
Privacy Policy
Your privacy matters to us. This policy explains what we collect and why.
Last updated: June 30, 2026
Bounce FX Party Rentals (“Bounce FX,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect the information you provide when you visit our website, request a quote, or book a rental.
Information we collect
We collect information you give us directly, including:
- Contact details — your name, email address, and phone number.
- Event & booking details — event date, delivery address, event type, item selections, and any special requests or notes you share with us.
- Payment information — when you pay a deposit or balance, your card details are entered directly into our payment processor (Stripe) and are never stored on our servers. We only receive confirmation that a payment succeeded and limited details such as the amount and a transaction reference.
- Communications — messages you send through our contact form, chat, or by email.
We may also automatically collect basic technical information (such as your browser type and general usage data) to keep the site secure and working properly.
How we use your information
- To prepare quotes and fulfill your rental bookings.
- To deliver, set up, and pick up your rental items at the right place and time.
- To send booking confirmations, reminders, and service updates.
- To respond to your questions and provide customer support.
- To process payments and keep records required for our business.
How we share information
We do not sell or rent your personal information. We share it only with trusted service providers who help us run our business, and only as needed to provide our services:
- Stripe — secure payment processing.
- Resend — sending transactional emails such as booking confirmations.
- Hosting & infrastructure providers — to operate and store data for the website and booking system.
We may also disclose information if required by law, or to protect the rights, property, or safety of our customers, our business, or others.
Data retention
We keep booking and customer records for as long as needed to provide our services, maintain accurate business records, and comply with legal and tax obligations. You may request that we delete information we are not required to keep.
Your choices
You may ask us to access, correct, or delete the personal information we hold about you, or ask us to stop sending you marketing messages, by contacting us using the details below. You can unsubscribe from non-essential emails at any time.
Children's privacy
Our services are intended for adults booking party rentals. We do not knowingly collect personal information directly from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
Contact us
Questions about this policy or your information? Reach us at Info@bouncefxpartyrentals.com or 571-264-9996. Serving Fredericksburg, VA & the DMV.